You're in the business of IT Services, but do you have the tools in place to monitor, measure and Image may be NSFW.
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manage the delivery of those services?
Webinar video:
Duration:
68.14 minutes
Webinar powerpoint:
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BB344-v1.0-EN-SLA-Management.pptx
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BB344-v1.0-EN-SLA-Management.pptx